Customer Reviews4.05 4.0/5 Based on 1 review
Good stuffReviewed by Shvuntz on 27 Sep 2022
Useful and I always have some at home
UK Mainland Delivery Prices
| Weight | Price exVAT | Service | Tracked |
|---|---|---|---|
| 0 - 2kg | £3.10 | Economy 5-7 Working Days | Yes |
| 2 - 5kg | £6.10 | Economy 5-7 Working Days | Yes |
| 0 - 10kg | £7.10 | 2 - 3 Working Days | Yes |
| 10kg - 30kg | £7.10 + 26p per kg over 10kg | 2 - 3 Working Days | Yes |
| 31kg and above | £25.00 + 66p per kg over 31kg | 2 - 3 Working Days | Yes |
| Orders Up to £100 | £10.00 | Age Verified Delivery | Yes |
| FREE UK DELIVERY ON ORDERS OVER £100* - Economy 5-7 Working Days Service | |||
*exVAT, items requiring age verification are charged at £5 per order above £100
LARGE BULKY ITEMS! - Stated within the item description please see note below:
PLEASE NOTE WEEKENDS & BANK HOLIDAYS ARE NOT CLASSED AS WORKING DAYS ONLY MONDAY TO FRIDAY ARE!
(Please allow 1-5 days processing time for items that are not in stock and during busy times) We aim to get your items to you ASAP but it is just not possible to keep everything in stock. We send direct from suppliers as much as we can to help keep this processing time to a minimum.
UK Highlands, Islands and Northern Ireland
Highlands and Islands delivery starts at £3.35 (exVAT) and will be calculated automatically at the checkout.
Channel Islands
We can deliver to the Channel Islands, the price will be calculated at the checkout based on the weight of your order.
EU Delivery Prices
| Country | Weight | Price* |
|---|---|---|
| France, Germany, Belgium, Luxembourg, Netherlands | 0 - 30kg | £20.99 |
| France, Germany, Belgium, Luxembourg, Netherlands | 30 - 60kg | £43.26 |
| Austria, Denmark, Switzerland | 0 - 30kg | £23.50 |
| Austria, Denmark, Switzerland | 30 - 60kg | £49.74 |
| Czech Republic, Italy, Slovakia, Spain | 0 - 30kg | £26.50 |
| Czech Republic, Italy, Slovakia, Spain | 30 - 60kg | £75.70 |
| Estonia, Finland, Hungary, Poland, Portugal, Sweden | 0 - 30kg | £29.50 |
| Estonia, Finland, Hungary, Poland, Portugal, Sweden | 30 - 60kg | £190.34 |
| Greece, Lithuania, Latvia, Norway, Romania | 0 - 30kg | £38.91 |
| Greece, Lithuania, Latvia, Norway, Romania | 30 - 60kg | £190.34 |
*exVAT
Rest of World Prices
We can ship to many countries including:
Postage rates for these countries will be automatically calculated based on the weight of your order.
When will my order be delivered?
We are committed to getting your order to you as soon as possible.
We use a delivery service that aims to get your orders to you within 4-6 working days. Please allow 1-5 working days for processing on items that are ordered in.
When does your courier deliver?
Our courier will deliver between Monday and Friday.
Will I need to sign for my delivery?
Yes. Upon receipt your delivery will need to be signed for.
What if I'm not in when my order is delivered?
Our courier will return the parcel to their depot and try to deliver it on the next available working day.
Can I track my delivery?
Yes. If you provide us with a mobile number or email when you checkout we will send you information from our courier which allows you to track the progress of your parcel as well as other additional options as stated below.
In-flight delivery options
Our courier will send you a 1-hour delivery window on the day of delivery and you have the option to change this if required at no extra charge or you can also let the courier know that you want the parcel left in a safe place.
How carefully will my order be packaged?
We take extreme care in the packaging of our items and have never received notice of an order arriving damaged. We use bubble wrap or other suitable packaging materials and then put your items in relevant-sized boxes.
What happens if my order is damaged?
If your item is damaged, you must sign it as damaged with the courier and do not accept the package. It will then be returned to us via their depot. We will then send a replacement item out.
I have a query regarding my order?
If you have a query regarding your order or delivery, please contact us on either 01579 321703 or email us at sales@sjtools.co.uk
Special delivery instructions
If you have any special instructions for delivery, such as directions or where to take your parcel, please include them in the 'special instructions' section at the checkout.
All orders are checked before posting and securely packaged. However, if you wish to return your order to us, you must do so within 30 days of receipt.
The item must be unused, in its original packaging and be suitable for re-sale. This does not affect your statutory rights.
We reserve the right to withhold money if a returned item is damaged or unsaleable.
The delivery charge is non-refundable except in cases where the goods are faulty or in cases where the order was cancelled under the UK Distance Selling Regulations.
Please return all items to the following address:
Tanner Trading Ltd
Wilton Farm
Herodsfoot
Liskeard
Cornwall
PL14 4RB
Faulty Items
Please note that if you discover a faulty item, we shall endeavour to send out a replacement. All faulty items must be returned to us as soon as possible, and we recommend obtaining proof of postage or using a tracked delivery service.
If we do not receive the faulty items back, you will be charged the full replacement cost.
Please Note: Due to Health & Safety At Work Regulations, we require any used faulty goods to be returned into us in a clean condition before we accept them and issue a refund.
